Dental receptionist at front desk

Stop sending patients
to your competitor’s voicemail.

When the front desk is stretched, Ora picks up — handling new-patient calls, reschedules, and emergencies, and slotting every booking straight into your PMS.

Free 30-day trial · No setup cost · Cancel anytime · Works with every major dental PMS

I · THE BLIND SPOT

Your clinical side
isn’t the blind spot.
Your phone is.

Your front desk is juggling check-ins, insurance, and a ringing phone — and one of them has to lose. The caller hits voicemail. They don’t leave a message. Before the line even stops ringing, they’ve already found your competitor on Google.

01 · THE FIRST RING
67%
of dental patients still prefer to book by phone — and a new caller who can’t reach you calls a competitor within 10 to 15 minutes.
Source · ADA Health Policy Institute
02 · VOICEMAIL
75%
of callers hang up the moment they hit voicemail. Only 14% of new patients are willing to leave one.
Source · Inbound call research
03 · BURNOUT
45.6%
of non-clinical healthcare staff — including front-desk receptionists — meet the criteria for burnout.
Source · Journal of General Internal Medicine
II · THE SCHEDULE

Scheduling accuracy isn't a feature.
It's the whole product.

A dental schedule has more rules than a calendar can hold — which provider does the procedure, which chair it belongs in, and how much time it actually takes.

OraToday · Tue, Mar 4
On call
9:0010:0011:00
Dr. Hanna · Op 1
Restorative · Whitman
New Patient · Elena V.
Booked by Ora · 9:42 AM
Dr. Park · Op 2
Emergency · Tran
Crown Prep · Hayes
Hygiene · Op 3
Recall · Bowman
Recall · Singh

What Ora checks before booking

  • Recognizing returning patients
  • Routing them back to their existing provider
  • Booking the whole family in one call
  • Matching pediatric patients to the right hygienist
  • Distinguishing recalls, new-patient exams, and emergencies
  • Allotting more time for restorative than for hygiene
  • Knowing which providers perform which procedures
  • Assigning the right operatory for the procedure
  • Preventing duplicate patient records
  • Writing it into your PMS the moment it’s booked
Built alongside dentists who know what a schedule will and won’t forgive.
III · Integrations

Same PMS.
Same phone system.

The last thing a dental practice needs is another system migration. Ora rides on top of the tools you already use — your team takes the calls they can, Ora takes the rest. Mornings, lunches, after-hours, or the whole day.

Practice Management11 systems
DentrixDentrix AscendOpen DentalEaglesoftCurveDenticonCloud9Dentrix EnterpriseDolphinOrthoTracPracticeWorks

One-click integration. Real-time schedule sync. Direct write-back.

Phone SystemsAny provider
Any VOIP or landlineWeaveMangoGoToConnectAditVerizonComcast BusinessSpectrumAT&TCox Business

Ora is not a phone system. She works with the one you’ve already got.

IV · YOUR TREATMENT PLAN

Three days from testing to live calls.

One real engineer, three short days, and a configuration shaped around your practice — not the other way around.

Discovery

We learn how your office actually runs.

Not a form — a conversation. Your engineer walks through your schedule and the small decisions your front desk makes every morning.

  • PMS audit
  • Provider mapping
  • Call-flow preferences
Configuration

Your engineer builds Ora around your practice.

Rules, voice, every appointment type — configured and QA'd before a single patient hears it.

  • Scheduling rules
  • Custom greeting
  • Integration QA
Go-live

Forward your calls. That's it.

No new hardware. No phone swap. You forward your line, Ora answers, your engineer watches the first 48 hours.

  • Call forwarding on
  • 48-hour engineer review
  • Ongoing tuning

And your engineer stays on after go-live — your single point of contact, not a ticket queue.

V · Use cases

Front desk logistics.
Automated.

Ora is your front desk’s second pair of hands — the colleague who picks up the calls they can’t get to, and makes the ones nobody has time to make. She isn’t here to replace your receptionist. She’s here so they can finally take their lunch break.

InboundWhen patients call you
Live
01After-hours calls

After-hour
calls.

Calls don't stop when your team goes home. Ora answers nights, weekends, and holidays — new patients, reschedules, emergencies — all by the rules you set, all on the schedule by morning.

Live
02Call overflow

Call overflow
+ lunch.

When your team is already on the phone — or at the counter with a patient — Ora picks up the next call instead of letting it ring out. No hold music, no voicemail, no missed booking.

Live
03Chatbot integration

Prefer text
over voice?

Some practices would rather chat than call. Ora answers your website chat widget and SMS conversations with the same scheduling rules — and books the appointment right inside the thread.

OutboundWhen Ora makes the calls
Live
04Appointment reminders

SMS & call
reminders.

Confirmations, reminders, and a quiet day-before check-in — by SMS or voice call, whichever your patient prefers. Always in your practice's voice, always before anyone has a chance to forget.

Live
05Recalls · 6 months

Patient
recalls.

Active patients overdue for their next cleaning who haven't booked yet. Ora works the list, dials, books them straight back into the chair, and writes every appointment to your PMS.

Live
06Reactivations · 1 year+

Patient
reactivations.

Patients you haven't seen in over a year — the ones who quietly drifted off the schedule. A warm, no-pressure call that often brings them back in for their next visit.

And the quiet work behind the scenes
Family bookingExisting-patient matchingPediatric routingEmergency triageWarm transfer to staffPMS write-backInsurance pre-screeningSpanish + 10 more
VI · Results & ROI

The math is simple.

Put a number on it

Every unanswered call has a price tag.

Three inputs. One uncomfortable number.

Walking out the door
$38,400/month

That’s 10 new patients a month going to the practice down the street.

With Ora (33% capture)+$12,672 /mo
Recovered patients~3 /mo
Book a Free Demo
Booking Growth
39%
increase in new-patient bookings
Reported within the first months of 24/7 AI coverage
Source · AI front-desk industry benchmarks, 2024
No-Show Reduction
62%
fewer no-shows
With automated AI reminders and two-way SMS
Source · Patient engagement platform studies
Patient Sentiment
99%
positive or neutral on AI
Analysis of 347,000+ business calls with an AI receptionist
Source · AI call-sentiment analysis (347K+ calls)

One recovered patient a month. That’s all it takes for Ora to pay for itself.

VII · Pricing

Flat monthly.
Unlimited calls.

No per-minute fees. No call caps. Just a flat monthly rate that makes more sense the longer you think about what a single missed patient costs.

Standard Inbound

Starting at$279 / mo

Billed annually · per location, up to 3 providers

  • 30-day free trial
  • 24/7 inbound call handling
  • Appointment scheduling & rescheduling
  • Unlimited calls & minutes
  • PMS and phone integration
  • Call recording & analytics
  • English + Spanish
  • Standard screening questions
  • Up to 6 appointment types
  • One-way SMS confirmations
  • Custom greeting & name
  • Phone, email, chat support
Book demo for Standard

Want Ora to call patients too?

Recalls, confirmations, reactivations, unscheduled-treatment follow-up — the calls your team means to make but runs out of day for. Bundle inbound + outbound for a discount.

Book demo for Outbound
VIII · FAQ

Frequently asked questions.

Nope. Ora doesn't touch your phone system. You keep your number, your handsets, and your carrier — whether that's a national VoIP, a landline, or a dental-specific platform like Weave, Mango, or Adit. The only setup step is a single call-forwarding rule, the same kind you'd configure for an answering service.
IX · Book a Demo

Pick a time that works.

Thirty minutes, one live call. Watch Ora answer, book an appointment, and write it into a PMS just like yours.